Roofr and Leap publish what their roofing CRMs cost, and AccuLynx and JobNimbus make you ask. Roofr runs from $0 a month to $349, with unlimited users on every plan. Leap charges by the user: $79 a month for one person, and from $1,387 for a team of 12 on its Team plan. That’s close to the $1,400 or so a month one of our roofing clients told me he pays AccuLynx for about 12 users. An owner on r/Roofing wrote in 2025: “We pay about 5k per month currently with all our add-ons, and I don’t feel like the value is there.”
No vendor or survey I found names a sales figure or headcount at which you need one. My answer is that you need one once someone besides you has to see where a job stands. Read the exit terms as closely as the price: AccuLynx’s terms let it delete your data after you leave unless you asked for it in writing first, and JobNimbus says you can’t export everything at once.
I haven’t run a roofing company on any of these tools, so past one client’s AccuLynx account, this comes from the vendors’ own pages and contracts and from what owners post.
Roofr charges nothing per user, and the others price by headcount
| CRM | Published price, October 2026 |
|---|---|
| Roofr | $0 to $349 a month, unlimited users |
| Leap | $79 a month for one user; Team from $298 plus $99 per added user |
| JobNimbus | None; four tiers set by user count |
| AccuLynx | None; Pro and Elite by quote, billed per user |
| ServiceTitan | None; billed mainly per technician |
| HubSpot | Free for up to 2 users |
Roofr’s plans are Starter at $0, Measure+ at $109 to $169, Essentials at $249 and Scale at $349 a month. Paid plans cut a measurement report from $19 to $13, and add-ons run from $49 a month for texting to $149 for the Instant Estimator. An owner on r/Roofing said in February 2026 that the plan he’d need came to about $350 a month, since the lower tiers didn’t do enough.
AccuLynx keeps commission tracking, sales pipeline and closing-percentage reports, supplement tracking and the production calendar to its Elite plan. Blogs cite a $250-a-month entry plan that AccuLynx’s own pricing and plan pages didn’t list in October 2026.
JobNimbus lists no prices, and its FAQ asks itself why. Its tiers stop at 3, 10 and 19 users before Enterprise, and there’s a 14-day free trial. The only price I found is from 2023, when an owner on r/Roofing reported paying $360 a month with five employees.
A $10,000 card payment costs $280 to $320 in Roofr or JobNimbus
On a $10,000 card payment, Roofr’s 2.8% plus 30 cents comes to $280.30 (Amex costs 3.25% plus 30 cents), and JobNimbus’s starting rate of 3.2% plus 29 cents comes to $320.29.
A bank transfer (ACH) costs 0.5% on Roofr, capped at $40, and 1% on JobNimbus, capped at $50. Those caps kick in at $8,000 and $5,000, so on a bigger invoice a bank transfer costs a flat $40 or $50. JobNimbus also charges a one-time $20 boarding fee and $15 per chargeback. AccuLynx publishes no rates for its AccuPay processing and says only that the fee is “typically lower than other services,” so get that rate in writing.
You need a CRM once someone besides you has to see where a job stands
In Roofing Contractor’s 2026 survey of its readers, who likely lean toward bigger firms, 58% of contractors said they use one. I’ve also heard secondhand of a San Antonio roofer who did $10 million in roofing tracked entirely in Apple Notes, which I can’t check.
“I really just need to track leads and job progress,” an owner on r/Contractor wrote in 2024. If you’re the only one following your jobs, a spreadsheet or the free plans from Roofr or HubSpot can hold them.
When a rep or an office manager starts taking over jobs halfway, the record has to live where you both can see it, and that’s when I’d start paying. Start with the least your team will fill in, and move up when you hit a limit you can name, like a user cap or a report you need. If nobody keeps your lead list current today, a CRM will sit just as empty at a monthly price.
In one client’s AccuLynx, 1 of 38 quoted jobs had an estimate in the system
When I read through one roofing client’s AccuLynx pipeline in September 2026, 38 jobs sat in the quoting stage and only one had its estimate built inside AccuLynx. Some homeowners appeared two or three times, one of them three times at the same address. The main email field was blank on every record, and some records carried the job number where the customer’s name belonged.
This is the client paying about $1,400 a month. At our first meeting he told me his people resist screens with lots of tabs, and he asked for a drag-and-drop pipeline and a leaderboard, plus email and text reminders. He was weighing Roofr at the time and doubted his company was big enough for what AccuLynx charges with measurements built in.
Commissions can end up outside the CRM too. An owner on AccuLynx wrote on r/RoofingSales in 2025 that his company keeps job totals, deposits, final payments and commissions in a separate Google Sheet. How to Pay Roofing Sales Reps: 10/50/50, Profit Splits and Draws covers how owners set that pay up.
Leave without exporting first and you can lose your job history
Leap and JobNimbus contracts say the data is yours, and so does Roofr’s pricing page. Getting it out works differently at each:
- Leap contracts run a year and renew unless notice arrives at least 60 days before the term ends, and you can’t cut seats mid-term. Renewal can move you to the current list price. After the contract ends you get 10 days to export, a short window but a written one.
- AccuLynx wants 30 days’ notice before a billing period ends and doesn’t refund a prepaid year. Its terms let it delete your data after termination unless you asked for it in writing first, and charge “a reasonable fee” to hand it over. Its myth-busting page says your data stays reachable after you leave “as long as you continue to pay for your subscription,” and its terms charge departing accounts over 15 base users a monthly storage fee to stay active. Neither fee is published.
- JobNimbus renews at its current rates unless you give 30 days’ notice, and may charge a reasonable fee for an export. Its help center has you back up one contact or job at a time and says it “does not guarantee to hold data for canceled accounts.”
- Roofr bills month to month or yearly and promises on its pricing page to help you export “no questions asked,” while its terms say termination “may result in destruction of any Content associated with your account.”
- ServiceTitan, which sells across the trades, calls its subscription contracts noncancelable in its annual report, and an owner on r/RoofingSales wrote in 2025 that his company ran on shared Google Sheets and Docs while it paid heavily to get out of one.
An owner who left AccuLynx wrote on r/Roofing in September 2026 that you can get your data out without paying a migration company thousands.
Export before you give notice, and keep the file. In the US, the IRS tells businesses to keep most records for three years and some for as long as seven, and none of these vendors promises to keep a canceled account’s data that long. Ask your accountant which of those apply to you, or what your own country requires if you’re outside the US.
A court told Xactimate’s owner to keep trying to buy AccuLynx
Verisk, which owns Xactimate, agreed in July 2025 to buy AccuLynx for $2.35 billion and pulled out that December while the FTC was still reviewing the deal. In August 2026 a Delaware court ruled the pull-out invalid and ordered Verisk to keep working toward approval. Verisk appealed on August 18, according to a law firm’s summary, and the deal had not closed as of early September.
An owner on r/Roofing asked in 2025 whether anyone else worried about one company owning both the pricing data and a CRM. The FTC’s concern was similar: that Verisk might build AccuLynx a better connection to its pricing data than rival CRMs would get. The court’s opinion shows Verisk proposing in May 2025 that ServiceTitan users pay about $20 per estimate for that data, against ServiceTitan’s $4, and neither was ever a live price.
If your estimates run on Xactimate pricing, ask any CRM you’re weighing whether its link to Xactimate could carry a per-estimate charge, and watch how this case ends before you sign a long contract.
A lead-source report only works if your office fills in the source
AccuLynx’s Marketing Spend report promises to show “where your roofing leads are coming from” and what each cost, and JobNimbus reports completed jobs by lead source with the average revenue for each. Both depend on someone picking the right source on every job.
Every form on the sites we build asks “How did you originally hear about us?” and writes the answer to a lead sheet. In six weeks one roofer’s site logged 18 entries: 15 were other businesses pitching him, and of the 2 that might turn into work, neither came from search. Had all 18 gone into a CRM tagged “website,” its report would have counted 15 sales pitches as leads. Why Your Roofing Leads Are Junk, and What to Check First covers sorting them.
We’ve never pulled the lead sources out of our client’s AccuLynx, so I have no such report from a roofer to show you. The source written on each signed job is the number that holds up, and How to Track Which Marketing Brings In Your Roofing Jobs covers setting it up.
Our own setup failed in a different way. Two of our clients’ sites sent web leads into a shared GoHighLevel account we ran, which sent no email, so an owner heard about an inquiry only if a workflow happened to tell him. The setup was ours, and nobody recorded whether an inquiry slipped through. Since August 2026 each lead goes to the owner by email and into a lead sheet. The rule we wrote afterward is that a sales pipeline set up in a system the team doesn’t already work in becomes decoration nobody updates.
Price it for your headcount and read the exit terms before you sign
- Count the users you’d put on it, since Leap and AccuLynx bill per user and Roofr doesn’t.
- Get any private quote in writing, with add-ons, card and ACH rates, export fees and storage fees spelled out.
- Ask whether the price can rise at renewal and whether you can drop seats mid-term.
- Put the notice date in your calendar the day you sign: 60 days before the term ends at Leap, 30 days at AccuLynx and JobNimbus.
- Ask how a full export works before you sign, then run one every quarter.
- Have the office fill in the lead source on every job, and check it against your signed jobs each month.
If the lead source on your signed jobs points to your Google profile, run our free Google Maps heatmap. Pick your Google profile and a search, and in a few minutes you’ll see your rank at 49 points around your office.